Vice Authentics Memorabilia customer service goal is simple: We are committed to providing our customers total satisfaction. Every Time. Guaranteed. Contact us at firstname.lastname@example.org with any questions you might have. Please feel free to drop us a line to share your thoughts on the site, all comments are welcome.
How much is Shipping on My Order?
Shipping to anywhere in the United States is FREE!! If you have an order that needs to be shipped outside the United States, please email us at email@example.com to inquire.
How quickly will my item be shipped after payment is made?
Most orders will ship within 24-48 hours of the payment being made. Most shipping labels are printed the same day as the order & will ship out the following day.
What type methods are used for shipping?
Items like Baseballs, 8x10 Photos, 11x14 Photos, Magazines, Small prints & Pin Flags typically ship 1st Class through the United States Postal Service. Footballs, Jerseys, Helmets, Bats & Large Flat items typically ship Priority Mail through the United States Postal Service. If you need an item expedited, please contact us before payment to arrange that.
What is our return policy?
Returns can only be made at the discretion of Vice Authentics within 10 Days of completed the order. Returns are subject to a 15% restocking fee & shipping will not be refunded. After 10 Days, all sales are Final. We hope to never have this issue.